As price volatility and adoption of crypto-assets has increased in recent years, there has been a similar rise in complaints received by the CFPB about these financial products. From October 2018 to September 2022, the CFPB received more than 8,300 complaints related to crypto-assets, with the majority of them received in the past two years. For about 40% of crypto-asset complaints handled since October 2018, consumers listed frauds and scams as the main issue. Various transactional issues with crypto-assets accounted for about 25 percent of complaints, while issues with assets not being available when promised made up about 16% of complaints. Upcoming crypto on coinbase A previous version of this article misattributed a quotation from Coinbase VP John Kothanek to the company’s CEO, Brian Armstrong.
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